At Deutsche Bank, we are committed to making banking simpler and more accessible for senior citizens and differently abled customers. Our specialised facilities are designed to ensure comfort and ease in every experience.
Dedicated counters and priority service
- Our branches have special counters for senior citizens and differently abled persons to ensure prompt attention and care for banking services, complaint resolution and transaction queries
Convenient cheque book facility
- Bank issues cheque books on requisition through various modes, ensuring senior citizens need not visit a branch, with a minimum of 25 cheque leaves provided free each year if required
Support for visually impaired and incapacitated customers
- Safe processes are in place to help you operate your account with complete confidence, including secure withdrawals through authorised representatives
Easy access to Form 121
- Forms are available on our website and over the counter at our branches, so you have them ready to submit within the required time frame
Doorstep banking for added comfort
- Our doorstep banking services include only cash pick-up and delivery, making day-to-day banking more convenient for you
We value your relationship with us and are committed to providing the support you need.
Deutsche Bank will never ask for your OTP, PIN, password, CVV or internet banking credentials through phone calls, video calls, emails, SMS or social media. Please be cautious of such messages as Deutsche Bank only communicates via official approved channels and does not use WhatsApp or any other social media platforms for official business purposes.
If you suspect fraud, have clicked a suspicious link, or installed an app
- Call us on our toll-free number 1800 123 6601 from your registered mobile number
- Email us at report.fraud@list.db.com
- Click here to report fraud
- SMS FRAUD to 561615
- Call 24/7 Phone banking number on 1860 266 6601* and select option 1
*Customers outside India need to dial +91 22 6601 6601. Customers in Mumbai can also call at 6601 6601. Call charges apply