Grievance Redress Day

We are here to listen

As part of our ongoing commitment to customer service, we are pleased to introduce Grievance Redress Day at our branches.

The 20^th of every month will be observed as Grievance Redress Day across all Deutsche Bank branches in India. On this day, customers can walk into their nearest Deutsche Bank branch without a prior appointment and speak directly with the Area Manager or Branch Operations Head and Service Manager to have any grievance addressed.

If the 20^th falls on a holiday^*, the next working day will be observed as Grievance Redress Day.

We value your feedback and remain committed to addressing your concerns with care and priority.

^{* Holidays include all Sundays, second and fourth Saturdays and declared bank holidays as notified by Government authorities.}