Be aware of Deepfake
and AI risks

Deepfake technology, powered by AI algorithms like deep learning, generates lifelike synthetic audio, video or images which makes you feel like you're interacting with a real person. However, it raises worries about spreading misinformation, eroding trust and facilitating financial fraud.

With key insights and actionable steps, here’s how you can combat this!

How does the fraud happen?

• Use of Advanced Al manipulation tools for audio, video or text to impersonate individuals/ organisations, leading to fake identity verifications, unauthorised transactions or Phishing attempts via video calls, phone calls, voice messages or personalised emails

Purpose of the fraud:

• To steal money, personal information, banking credentials or confidential data by impersonating trusted individuals or organisations.

Measures to prevent it:

Pause and verify, watch out for requests involving:

• Immediate fund transfers

• Changes to beneficiary or bank account details

• Sharing OTPs, passwords or security credentials

• Urgent confidential requests

• Requests to bypass normal approval processes

followed by 
Don't rely solely on what you see or hear!

• In the case of voice recording: Check for monotonous way of speaking and unusual accent, strange background noises and deviation from familiar patterns
  
• Notice the unnatural lip movements, facial features, irregularities and head and body mismatch in video conferences

• Always verify unexpected requests through a known phone number or previously established communication channel before sharing information, approving transactions or transferring money

• For Phishing: Be cautious of emails, calls or messages that create a sense of urgency, request confidential information or encourage you to click unfamiliar links

Together, we can stay one step ahead of fraudsters.

Deutsche Bank will never ask for your OTP, PIN, password, CVV or internet banking credentials through phone calls, video calls, emails, SMS or social media. 

Please be cautious of such messages as the Deutsche Bank only communicates via official approved channels and does not use WhatsApp or any other social media platforms for official business purposes.