UPI Fraud Safety Measures

UPI is a secure platform for payments. But with a rise in financial fraud, it is important to be more vigilant than ever before.

Exercise caution with UPI Safety Shield tips to protect your money.

Do not reveal your log in ID, password or other sensitive information to anyone
Verify the person's UPI ID before you make any payments
Enter your UPI PIN only on the UPI PIN page and never share it with anyone
To receive money, you do not need to enter your UPI PIN/ password or scan a QR code. If you are asked to enter such information, it means that the money will be deducted
Do not forget to verify the debited amount on your SMS
Use UPI help section in the UPI app itself for transaction related concerns

Remember, safety of your money is in your hands.

Deutsche Bank will never ask for your OTP, PIN, password, CVV or internet banking credentials through phone calls, video calls, emails, SMS or social media. Please be cautious of such messages as Deutsche Bank only communicates via official approved channels and does not use WhatsApp or any other social media platforms for official business purposes.

If you suspect fraud, have clicked a suspicious link, or installed an app

Call us on our toll-free number 1800 123 6601 from your registered mobile number
Email us at report.fraud@list.db.com
Click here to report fraud
SMS FRAUD to 561615
Call 24/7 Phone banking number on 1860 266 6601* and select option 1

^{*Customers outside India need to dial +91 22 6601 6601. Customers in Mumbai can also call at 6601 6601. Call charges apply}